Frequently Asked Questions

  1. When may I sit for the examination?
    All of our examinations are available on demand. Once an application has been approved, the applicant's information is sent to the testing organization and the applicant is sent instructions about how to register for the examination.
    [Back to top]
  2. I lost the admission letter I am required to take to my examination. What should I do?
    You may login to using the username and password that you used to schedule your appointment and print another copy. Please note that your password is case sensitive.
    [Back to top]
  3. Why shouldn't I use my school issued email address?
    Many institutions will terminate email accounts once a student has completed their studies. The NMTCB uses email communication regularly and it is essential that we have current and correct information on file to prevent potential disruption in communication.
    [Back to top]
  4. I was convicted of a crime several years ago. Will this affect my ability to sit for the exam?
    When applying the NMTCB Ethics Policies to applicants, the Board requires documentation of all charges and convictions, both misdemeanor and felony. Once they have that documentation, they consider whether the nature of the crime(s) (charged or convicted) are contrary to the ethics expectations of the NMTCB, whether they represent a pattern that may be contrary to the ethics expectations of the NMTCB, or whether granting certification might pose a risk to any part of the population. These types of assessments are not possible without all of the documentation described.
    [Back to top]
  5. I applied for my examination but I have not heard anything.
    Once your application has been received, an email will be generated to the email address we have on file. If you have not received an email within 3 weeks of submitting an application, please contact our Examinations Manager at (404) 315-1739 to confirm that your information is correct.
    [Back to top]
  6. Are there any testing facilities located near my home?
    You may go to for an interactive map that has an updated list all current testing facilities.
    [Back to top]
  7. Why is my new certification set to expire in three months when I have just passed my examination?
    When you received your new certificant packet, a renewal statement was included that was prorated to match your next birthday month. It is essential that you carefully read through the materials provided in your certificant packet so that you understand what your obligations are to maintaining your certification.
    [Back to top]
  8. What type of calculator is allowed to be taken into the examination room with a student who is sitting for the registry exam?
    Calculators are allowed only if they are noiseless and battery or solar-powered. No provisions or time will be allowed or given to repair or replace broken calculators. You may not share calculators. Calculators capable of storing text (i.e., a key for every letter in the alphabet) will not be allowed by test site personnel. You will be observed at all times while taking the examination. This will include direct observation by test site personnel.
    [Back to top]
Jump to:
Powered by ODFaq v2.1.0